Privacy Policy | Deal To Close Team

1. Introduction

Welcome to Deal To Close Team ("we", "our", "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.DealToCloseTeam.com] (the "Site").

2. Information We Collect

We may collect the following types of information:

Personal Information: This includes your name, email address, phone number, and any other information you provide when you contact us or sign up for our services.
Usage Data: We collect information about your interactions with the Site, including IP address, browser type, operating system, referring URLs, and pages viewed.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect in the following ways:

To Provide and Improve Services: We use your information to provide, maintain, and improve our services, and to communicate with you.
To Personalize User Experience: We may use your information to understand how our users as a group use the services and resources provided on our Site.
To Send Periodic Emails: We may use the email address to send information and updates pertaining to your order, respond to inquiries, and/or other requests or questions.

4. Disclosure of Your Information

We may share your information in the following situations:

With Service Providers: We may share your information with third-party service providers that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
For Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: The right to access and obtain a copy of your personal data.
Rectification: The right to correct any inaccuracies in your personal data.
Erasure: The right to request the deletion of your personal data.
Restriction of Processing: The right to restrict the processing of your personal data.
Data Portability: The right to obtain and reuse your personal data for your own purposes across different services.
Object: The right to object to certain types of processing of your personal data.

7. Data Protection & Privacy Compliance

7.1 Data Controller & Data Processor Role

The Client (Real Estate Agent / Brokerage) acts as the Data Controller.
Deal To Close Team acts as a Data Processor.

We process personal data strictly on documented instructions provided by the Client.

We do not independently determine the purpose or means of processing client data.

7.2 Types of Data Processed

Depending on services engaged, we may process:

Client names and contact information
Buyer and seller personal data
Property transaction details
Email communications
MLS information
CRM data
Financial transaction-related metadata

We do not store or process full payment card information directly.

8. GDPR Compliance (EU Data Subjects)

If any data subject falls under the scope of the General Data Protection Regulation (GDPR), we commit to:

Processing personal data lawfully, fairly, and transparently
Implementing appropriate technical and organizational safeguards
Maintaining confidentiality obligations for all team members
Assisting the Client in responding to Data Subject Access Requests (DSARs)
Not transferring data outside approved jurisdictions without appropriate safeguards

Cross-border transfers from the United States to India are conducted under lawful contractual necessity and service agreements between the Client and Company.

9. US Data Protection Compliance

As we serve U.S.-based real estate professionals, we operate in alignment with major U.S. data privacy frameworks, including but not limited to:

California Consumer Privacy Act (CCPA)
Applicable state-level privacy regulations
Industry-standard data security practices

Under CCPA principles:

We do not sell personal information.
We do not share data for advertising purposes.
We only process data necessary to fulfill contracted services.

Any consumer data rights requests must be directed to the Client (Data Controller).

10. Cross-Border Data Transfer

Client data may be accessed and processed in India.

By engaging our services, the Client acknowledges and consents to:

International transfer of business-related data
Remote access by authorized personnel located in India
Use of secure cloud-based tools for service delivery

We implement reasonable safeguards including:

Access control policies
Role-based permissions
Confidentiality agreements
Secure password management
Two-factor authentication where applicable

11. Data Security Measures

We maintain commercially reasonable security measures including:

Encrypted communication tools
Secure CRM access protocols
Restricted internal access
Team confidentiality agreements
Ongoing training on data handling

However, no system is completely immune to cyber risk. Clients acknowledge inherent internet-related risks.

12. Data Retention

We retain client data only for:

The duration of the active service agreement
A reasonable period required for business or legal purposes

Upon termination:

Access credentials are revoked
Data remains under Client control within their CRM/MLS systems
We do not retain independent ownership of transaction data

13. Indemnification Regarding Data

The Client agrees to indemnify and hold harmless Deal To Close Team from claims arising due to:

Inaccurate data provided by the Client
Failure to obtain necessary consent from buyers/sellers
Regulatory non-compliance by the Client's brokerage

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: Contact@DealToCloseTeam.com
By visiting this page on our website: www.DealToCloseTeam.com
By phone number: +91 88497 88903 or +1 561-404-5229