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TERMS & CONDITIONS

​Last Updated: Feb 10, 2026

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​Welcome to Deal To Close Pvt Ltd (“Company,” “we,” “our,” or “us”). These Terms & Conditions govern your use of our website https://www.dealtocloseteam.com/ and our virtual assistant, transaction coordination, listing coordination, and related real estate support services.

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By accessing our website or engaging our services, you agree to be legally bound by these Terms.

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1. Company Overview

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Deal To Close Team provides remote real estate administrative, transaction coordination, listing coordination, CRM management, marketing, and compliance support services primarily to real estate professionals and brokerages located in the United States.

We operate from India and serve international clients.

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2. Services

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Our services may include but are not limited to:

  • Transaction Coordination

  • Listing Coordination

  • MLS Data Entry & Maintenance

  • CRM & Lead Management

  • Compliance Management (SkySlope, Dotloop, etc.)

  • Email & Communication Management

  • Social Media Marketing Support

  • Administrative & Back-Office Support

 

Scope of work will be defined in your onboarding agreement or service contract.

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3. Half-Month Free Trial

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We offer a Half-Month (15 days) Free Trial for new clients.

  • The trial period allows clients to evaluate our services before committing to paid engagement.

  • No charges will apply during the trial period.

  • Trial services are limited to agreed scope.

  • The Company reserves the right to withdraw or modify the free trial at its discretion.

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4. Fees & Payment Terms

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  • Payments are billed monthly unless otherwise agreed in writing.

  • All payments must be made in advance for the upcoming service period.

  • Payments are processed via any Payment Gateway or other approved payment processors.

  • International transaction fees, currency conversion charges, or banking fees are the responsibility of the client.

  • Failure to make timely payments may result in suspension or termination of services.

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5. Cancellation Policy

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  • Clients may cancel services by providing at least 14 days prior written notice.

  • Notice must be sent via email to: contact@dealtocloseteam.com

  • Cancellation becomes effective after completion of the 14-day notice period.

  • Services will continue during the notice period.

  • Clients are responsible for full payment during the notice period.

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Failure to provide 14 days notice may result in billing for the next service cycle.

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6. No Refund Policy

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Due to the nature of service-based work and the provision of a Half-Month Free Trial:

  • All payments made to Deal To Close Team are non-refundable.

  • No refunds will be issued for partial months, unused hours, or early termination.

  • The free trial period is provided to allow clients to evaluate our services prior to paid commitment.

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7. Client Responsibilities

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Clients agree to:

  • Provide timely access to necessary tools, MLS systems, CRMs, and documentation.

  • Provide accurate and complete information.

  • Respond to requests and communication in a timely manner.

  • Maintain compliance with their brokerage, MLS, and local regulations.

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The Company is not responsible for delays caused by lack of client response.

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8. Confidentiality

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We treat all client data, transaction information, and proprietary business information as strictly confidential.

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We implement reasonable administrative and technical safeguards to protect client information.

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9. Limitation of Liability

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Deal To Close Team provides administrative support services only.

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  • We are not responsible for:

  • Legal advice

  • Brokerage decisions

  • Contractual disputes between agents and clients

  • MLS fines resulting from incorrect information provided by the client

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Our total liability shall not exceed the amount paid by the client in the preceding one-month service period.

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10. Intellectual Property

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All internal workflows, training materials, systems, and methodologies remain the intellectual property of Deal To Close Team.

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Clients retain ownership of their transaction data and content.

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11. Service Modifications

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We reserve the right to:

  • Modify services

  • Update pricing

  • Amend these Terms & Conditions

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Updates will be posted on our website.

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12. Governing Law & Jurisdiction

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These Terms shall be governed by the laws of India.

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Any disputes shall be subject to the jurisdiction of courts located in Surat, Gujarat, India

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13. Legal Entity Information

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Deal To Close Team is operated by:

Deal To Close Pvt. Ltd,
a company incorporated under the laws of India,
registered in the State of Gujarat, India,
with its registered office at:
223, Shree Punjan Plaza, Nr. Limbayat Zone Office, Parvat Patiya, Surat, GJ 395010

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For the purpose of international service delivery, the Company operates as a remote service provider supporting real estate professionals primarily located in the United States.

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14. No Legal or Financial Advisory Role

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Deal To Close Team provides administrative support services only.

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We do not provide:

  • Legal advice

  • Brokerage supervision

  • Financial advice

  • Regulatory interpretation

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Clients remain solely responsible for compliance with:

  • MLS rules

  • Brokerage policies

  • State and Federal real estate laws

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15. Data Protection & Privacy Compliance

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15.1 Data Controller & Data Processor Role

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  • The Client (Real Estate Agent / Brokerage) acts as the Data Controller.

  • Deal To Close Team acts as a Data Processor.

 

We process personal data strictly on documented instructions provided by the Client.

 

We do not independently determine the purpose or means of processing client data.

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15.2 Types of Data Processed

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Depending on services engaged, we may process:

  • Client names and contact information

  • Buyer and seller personal data

  • Property transaction details

  • Email communications

  • MLS information

  • CRM data

  • Financial transaction-related metadata

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We do not store or process full payment card information directly.

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16. GDPR Compliance (EU Data Subjects)

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If any data subject falls under the scope of the General Data Protection Regulation (GDPR), we commit to:

  • Processing personal data lawfully, fairly, and transparently

  • Implementing appropriate technical and organizational safeguards

  • Maintaining confidentiality obligations for all team members

  • Assisting the Client in responding to Data Subject Access Requests (DSARs)

  • Not transferring data outside approved jurisdictions without appropriate safeguards

 

Cross-border transfers from the United States to India are conducted under lawful contractual necessity and service agreements between the Client and Company.

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17. US Data Protection Compliance

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As we serve U.S.-based real estate professionals, we operate in alignment with major U.S. data privacy frameworks, including but not limited to:

  • California Consumer Privacy Act (CCPA)

  • Applicable state-level privacy regulations

  • Industry-standard data security practices

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Under CCPA principles:

  • We do not sell personal information.

  • We do not share data for advertising purposes.

  • We only process data necessary to fulfill contracted services.

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Any consumer data rights requests must be directed to the Client (Data Controller).

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18. Cross-Border Data Transfer

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Client data may be accessed and processed in India.

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By engaging our services, the Client acknowledges and consents to:

  • International transfer of business-related data

  • Remote access by authorized personnel located in India

  • Use of secure cloud-based tools for service delivery

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We implement reasonable safeguards including:

  • Access control policies

  • Role-based permissions

  • Confidentiality agreements

  • Secure password management

  • Two-factor authentication where applicable

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19. Data Security Measures

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We maintain commercially reasonable security measures including:

  • Encrypted communication tools

  • Secure CRM access protocols

  • Restricted internal access

  • Team confidentiality agreements

  • Ongoing training on data handling

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However, no system is completely immune to cyber risk. Clients acknowledge inherent internet-related risks.

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20. Data Retention

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We retain client data only for:

  • The duration of the active service agreement

  • A reasonable period required for business or legal purposes

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Upon termination:

  • Access credentials are revoked

  • Data remains under Client control within their CRM/MLS systems

  • We do not retain independent ownership of transaction data

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21. Indemnification Regarding Data

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The Client agrees to indemnify and hold harmless Deal To Close Team from claims arising due to:

  • Inaccurate data provided by the Client

  • Failure to obtain necessary consent from buyers/sellers

  • Regulatory non-compliance by the Client's brokerage

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22. Contact Us

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If you have any questions about this Privacy Policy, please contact us:

Deal To Close Pvt Ltd

By email: Contact@DealToCloseTeam.com
By visiting this page on our website: www.DealToCloseTeam.com
By phone number: +91 88497 88903 or +1 561-404-5229

Address: 223, Shree Punjan Plaza, Beside Limbayat Zone Office, Parvat Patiya, Surat, GJ 395010 - INDIA

© 2035 by Deal To Close Team.

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